Terms of Service

Last updated: April 2026

Acceptance of Terms

By accessing or using DNAGedcom ("the Service"), you agree to be bound by these Terms of Service. If you do not agree, you may not use the Service.

Account Responsibilities

• You are responsible for maintaining the security of your account credentials.
• You must provide accurate information when creating your account.
• You are responsible for all activity that occurs under your account.
• You must be at least 18 years old to use the Service.

Acceptable Use

You agree to use DNAGedcom only for lawful genealogical research purposes. You may not:

• Use the Service to harass, stalk, or harm any individual.
• Attempt to gain unauthorized access to other users' accounts or data.
• Use automated tools to scrape or overload the Service beyond normal usage.
• Redistribute or commercially exploit data obtained through the Service.

DNA Data & Third-Party Services

The DNAGedcom Client facilitates access to your data on third-party DNA testing services (A*, 23andMe, FTDNA, MyHeritage, GEDmatch). You are responsible for complying with those services' terms of use. DNAGedcom is not affiliated with or endorsed by these testing companies.

Local Operation of the Client

The DNAGedcom Client is a desktop application that runs on your own computer. All DNA data, GEDCOM files, family trees, match results, and analysis output are stored and processed locally on your computer. DNAGedcom does not receive or store your DNA data or family tree files. You are responsible for backing up and securing the data stored on your computer.

The Client includes an optional error reporting feature. If you choose to submit an error report, technical information — such as error messages, log entries, and the version of the Client — is sent to DNAGedcom to help us diagnose and fix issues. Error reports do not include your DNA data, family tree contents, or testing service credentials.

Intellectual Property

The DNAGedcom software, website, and tools are the property of DNAGedcom LLC. Your DNA data and family tree files remain your property and stay on your computer.

Service Availability

We strive to maintain reliable service but do not guarantee uninterrupted access. The Service may be temporarily unavailable for maintenance or due to factors beyond our control. Features may change over time.

Limitation of Liability

DNAGedcom is provided "as is" without warranties of any kind. DNAGedcom LLC shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Service.

Termination

We reserve the right to suspend or terminate accounts that violate these terms. You may close your account at any time by contacting support@dnagedcom.com.

Changes to Terms

We may update these terms from time to time. Continued use of the Service after changes constitutes acceptance of the new terms.

Contact

Questions? Email support@dnagedcom.com.